2003 – 2005

Managed client relationships and coordinated the execution of marketing and advertising campaigns. Acted as the primary liaison between clients and creative teams, ensuring project requirements were clearly communicated and delivered on time. Oversaw the production of print materials, facilitated the briefing process, and provided ongoing support for client needs. Utilized CRM tools to track client interactions, streamline communication, and maintain strong customer relationships. Assisted with administrative tasks, including contract preparation and project documentation, contributing to the agency’s operational efficiency.

Expanded Contributions and Key Achievements

• Client Relationship Management: Cultivated strong relationships with key clients, ensuring clear communication and alignment of deliverables with client expectations.
• Project Coordination: Oversaw the execution of marketing and advertising campaigns, acting as the bridge between clients and creative teams to ensure timely and effective project delivery.
• Process Optimization: Improved the briefing process by enhancing the clarity of client requirements, facilitating smoother workflow and reducing revisions.
• Print Production Support: Coordinated the development of print materials, ensuring quality control and alignment with client branding guidelines.
• CRM Utilization: Effectively used CRM tools to manage client interactions and track project progress, supporting consistent communication and efficient follow-up.

Some Key Numbers